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dhtmlx tree undefined when using textdata

Whenever we send a support request we do not get a response so posting here...

Setting up the tree to use <textdata> instead of the "text" attribute as we need to use CDATA for the tree text. However, when the data contains entities the labels for all tree elements read "undefined".

There are many other posts on the knowledgebase about this but it says to email you for a file. But we did and did not get a response.

Please email to our email.

We are using the PRO version.

>>Whenever we send a support request we do not get a response so posting here...
Please doblecheck your email , the answer on your email was sent for sure. 

>>Setting up the tree to use <textdata> 
The correct tag name is itemtext

<item id="some">
   <itemtext>Some text here </itemtext>
</item>

If problem still occurs for you - please provide a sample of problematic XML.

>>There are many other posts on the knowledgebase 
It was related to old version of dhtmlxtree, and not related to latest codebase.