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Is support available

Hello, i have an Enterprise edition for dhtmlx Suite.

Since i received the first package, i never have been mailed for any updated. (more that month ago).

I urgently need the latest package to fix some major bugs but i don't receive any answer or acknoledgement from mail support.

Some users here have recently been contacted by support ?

Regards.

Olivier,
The latest major update was sent to your email address in October, it might have been removed by your spam filter. As far as I can see this update was also sent to you personally on October 06, 2008.
Regarding your emails sent to support team, they will be answered later today. Please note that our support team doesn't work on weekends, we apologize for possible inconvenience.
Kind regards,
Ivan