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After long session gives error : childsCount is null or not an object On IE after a long session, I am getting a Microsoft JScript runtime error 'childsCount' is null or not an object. On debugging I found that dhtmlObject._globalIdStorageFind(ParentId) is returning null. On Firefox it works fine and redirects to login page as expected. Is it due to DHTMLX doesnt support session timeout for IE ? Please comment. Thanks in advance. Lalit Answer posted by Support on Jan 29, 2009 05:33 The components doesn't have any special support for session timeout. Most probably , when session expired component receives an incorrect data from server side, which result in mentioned problem. If returned data an valid XML document - tree will not generated any exception ( LoadXML error ) but will try to load the data from returned document. You can try to use attached dhtmlxcommon.js instead of original one - it is more strict against incoming data and will throw exception if incoming data has not expected format. Attachments (1)
Answer posted by lalit on Feb 23, 2009 03:09 Hi , I have upgraded my DHTMLX library to v.2.0 build 81009 . Now I am getting an error "Error-type:DataStructure Description:XML refers to not existing parent " both on IE and Firefox after a long session. What could be the reason ? Please comment. Thanks in advance. Lalit Answer posted by Support on Feb 23, 2009 06:26 >>"Error-type:DataStructure >> Description:XML refers to not existing parent " both on IE and Firefox after a long session. a) top tag of XML is not a "tree" b) you have <tree id="some"> where some must be equal to virtual root ID ( 0 by default ) but not equal to it. |