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Question  posted by Scott Bailey on Apr 03, 2009 03:22
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SmartRendering some rows not working

Hello,

We have strange problem. We have the professional version of Grid and we have complicated grid set up which all works fine. We have styles set on rows and columns according to various conditions and have attached events via doOnRowSelected and doOnRowDblClicked.

This all works fine for eveyone but one customer. For her the visible rows are fine but when she scrolls down the new rows have no styling and the events do not fire.

We cannot recreate this problem here. I was wondering if there are any known issue with browsers or settings that may cuase this?

Scott
Answer posted by Support on Apr 03, 2009 04:22
There was no report about similar problems.
For which browser issue occurs? Is any specific browser's extension installed?

>>and the events do not fire
events handling works on global level, so it not related to how row rendered or at which position it placed in grid.
To block execution global handlers of grid must be dropped, or some constant js error blocks normal execution.
Both issues may be caused by some extension, which manipulates with content of the page. ( while there was not exactly the same problem, there was some cases when browser extensions affected the grid's behavior )