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Question  posted by Mario Granados on Sep 07, 2009 13:55
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Menu doesn't appear in Firefox and Chrome

Hello!

I'm begin to use the dhtmlx menu, and I have a problem with the menu,
The problem is that is not vissible in the Firefox or the Google Chrome, but that's not the case in IE;

I don't think it is a problem with the XML, cause in the docs explorer of the product documentation, in the examples is the same.

Hope you can answer soon.

Thanks
Answer posted by Alex (support) on Sep 08, 2009 02:51

Hello!

could you please provide the links to the problematic samples and browsers versions where we can recreate the issue.

Answer posted by Mario Granados on Sep 08, 2009 07:51
Sure,
All the examples in the category of items, in the 2.1 version documentation doesn't appear in Firefox and Chrome; another think is the 1.0 and 2.5 versión of the menú are working fine (I can see the examples in the docs explorer page) only the 2.1 versión has the problem.

The Browers are:
-- Firefox 3.5.2
-- Internet Explorer 8
-- Google Chrome 2.0.172.43
Attachments (2)
firefox.gif69.70 Kb
IE.gif73.76 Kb
Answer posted by Alex (support) on Sep 08, 2009 08:12

We have never received such complaints. Do you test the complete menu package without any changes in it ? 

In any case you can use the latest menu version ( 2.5 ) instead 2.1. The issues with API compatibility can't occur. 

Answer posted by João de Lima on Sep 14, 2009 12:38
Hello friends,
I have the same possession.
My menu opens normal in IE, but in Firefox 3.5.3 he/she only appears a bar and the items doesn't appear.

Hugs

João de Lima
Answer posted by Alex (support) on Sep 15, 2009 06:24

Hello,

Do you use the latest menu version ?

If the issue occurs with menu 2.5, please provide the complete demo that will allow reproduce the issue

Answer posted by Alex (support) on Sep 15, 2009 07:59

Hello, 

the test sample for 2.1 version is attached.

Attachments (1)